SNDRY CLUB

Privacy Policy

Last updated: 15 July 2026

SUNDRYINDIA ("SNDRY CLUB," "we," "our," or "us") operates this store and website, including all related information, content, features, tools, products and services (the "Services"). Our store is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.

Personal information we collect or process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. Depending on how you interact with the Services, we may collect or process the following categories:

Contact details including your name, billing address, shipping address, phone number, and email address.
Financial information including payment card information, transaction details, form of payment, and payment confirmation. Payments are processed by our payment provider; we do not store your complete card or banking credentials on our servers.
Account information including your username, password, preferences and settings.
Transaction information including the items you view, add to your cart or wishlist, or purchase, return, exchange or cancel, and your past transactions.
Communications with us including the information you include when you contact us, for example a customer support inquiry.
Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information including how and when you interact with or navigate the Services.

Where we collect personal information from

Directly from you when you create an account, place an order, or communicate with us.
Automatically through the Services from your device and through cookies and similar technologies.
From our service providers such as Shopify and our payment provider, when they process information on our behalf.

How we use your personal information

Providing the Services. To process your payments, fulfil your orders, arrange shipping, manage returns and exchanges, remember your preferences, manage your account, and provide a customised shopping experience.
Communicating with you. To provide customer support, respond to your inquiries, and send notifications related to your account and orders.
Security and fraud prevention. To authenticate your account, provide a secure payment and shopping experience, and detect, investigate, or act on possible fraudulent, illegal, or malicious activity.
Legal reasons. To comply with applicable law, respond to valid legal process, and enforce our terms and policies.

We do not sell or rent your personal information. Where we send order updates or occasional news, you can opt out at any time using the unsubscribe link in our emails.

How we disclose personal information

In certain circumstances we may disclose your personal information to third parties for legitimate purposes, including:

With Shopify and other vendors who perform services on our behalf, such as payment processing, data analytics, customer support, cloud storage, fulfilment, and shipping.
With courier or logistics providers, to deliver your order.
When you direct or consent to disclosure to a third party.
In connection with a business transaction such as a merger or restructuring, to comply with legal obligations, or to enforce our terms and protect our rights.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve them. Information you submit may be transmitted to and shared with Shopify and third parties that may be located in countries other than where you reside. To learn more about how Shopify uses personal information, you can review the Shopify Consumer Privacy Policy.

Third-party websites and links

The Services may link to websites operated by third parties. If you follow links to sites we do not control, you should review their privacy and security policies. We are not responsible for the privacy or security of such sites or the accuracy of information on them.

Children's data

The Services are not intended to be used by children, and we do not knowingly collect personal information from individuals under the age of 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us using the details below and we will take reasonable steps to delete it.

Security and retention

We take reasonable administrative, technical, and organisational measures to protect your personal information. However, no security measures are perfect or impenetrable, and we cannot guarantee absolute security. Any information you send to us may not be secure while in transit, so we recommend you do not use unsecured channels to send us sensitive information. How long we retain your information depends on whether we need it to provide the Services, maintain business records, comply with legal, tax, and accounting obligations, or resolve disputes and enforce our policies.

Your rights and choices

Depending on where you live, you may have some or all of the following rights in relation to your personal information. These rights may not be absolute and may apply only in certain circumstances:

Right to access / know the personal information we hold about you.
Right to delete personal information we maintain about you.
Right to correct inaccurate personal information.
Right to portability, to receive a copy of your information or have it transferred, in certain circumstances.
Managing communication preferences, by unsubscribing from marketing emails at any time.

To exercise any of these rights, contact us using the details below. We will not discriminate against you for exercising your rights, and we may need to verify your identity before processing your request.

Complaints

If you have a complaint about how we process your personal information, please contact us using the details below. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.

International transfers

We may transfer, store, and process your personal information outside the country you live in, including where our service providers such as Shopify operate. Where required, we rely on recognised transfer mechanisms to protect your information.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised policy on this page and update the "Last updated" date above.

Contact us

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please email us at sndryclub@gmail.com.